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Customers may only return defective items, incomplete sets, or orders that were shipped incorrectly. Items will be replaced upon their availability. For items not currently in stock, Gigglingtoys.com will issue store credit to the customer immediately after receiving the item. If the reason for the return is a result of an order processing error we will exchange the item at not cost to the customer.
Refunds will only be honored for defective items for the dollar amount paid by the customer at the time of purchase only if the item is returned within 15 days from delivery. All items sold by Gigglingtoys.com are under warranty by the original manufacturer, and are held to the manufacturers warranty policy. All warranty requests should be addressed to the manufacturer of the item via Phone or email. Gigglingtoys.com will assist any of its customers in contacting and obtaining warranty and repair work on items purchased from our website.
Returns of non-defective items will incur a 15% restocking fee |